Improving Emergency Care for Children in a Sickle Cell Crisis

Breaking Down Barriers: Improving Emergency Care for Children in a Sickle Cell Pain Crisis

Non-profits partner to help children with sickle cell disease get faster, better emergency care.

 Monroe, LA – Every parent of a child with sickle cell disease dreads a visit to the emergency room when their child has a sickle cell pain crisis. Not just because their child is in extreme pain – they also know that getting emergency department care for their child can be a battle. To help children with sickle cell disease (SCD) and their families get better care in the emergency department (ED), MedicAlert Foundation and Northeast Louisiana Sickle Cell Anemia Foundation (NELASCAF) launched a pilot program to enhance the safety and well-being of children with SCD in northeast Louisiana. NELASCAF, a service organization, focuses on supporting, empowering, and providing high quality resources for people living with sickle cell disease in northeast Louisiana. This joint program is supported by the Louisiana Department of Health (LDH).

About sickle cell crises

Sickle cell disease is the most common inherited red blood cell disorder in the United States, affecting an estimated 100,000 people. It is usually diagnosed through routine screening at birth. Most children with SCD show symptoms in their first year of life. One of the most common and debilitating symptoms of SCD are acute pain episodes known as sickle cell crises. These crises can be unpredictable and excruciatingly painful, lasting from a few hours to a few weeks. They’re the number one reason people with SCD seek emergency treatment. Poorly managed pain crises contribute to tissue death, organ damage, and other long term health effects. However, SCD patients seeking treatment for a sickle cell crisis face hurdles to getting the care they need in the Emergency Department (ED). Because most patients with SCD are Black, they encounter inherent bias that impacts their treatment. In a pain crisis, opioids are often needed to relieve the child’s suffering. As a result, the child or their parents may be labeled as “drug seeking” and face an extended wait for care. In addition, SCD is a complicated disorder. Sometimes, ED providers lack the knowledge or training to make fast, effective treatment decisions for someone in an acute pain crisis.

Partnering for better care

The pilot program’s goal is to break down these barriers and improve access to timely, effective emergency care for children experiencing a sickle cell crisis.

“For people with SCD – especially children – pain crises are a frightening, debilitating experience. One child described the pain as ‘being stabbed over and over for hours or days.’ Anything we can do to speed their care is a win,” said Donna Thaxton, Executive Director of NELASCAF. “Providing ED physicians with the child’s SCD pain plan upfront helps them make the best treatment decisions for their patient. It’s why we’re so excited to partner with MedicAlert on this effort.” MedicAlert Foundation is a leading nonprofit providing lifesaving medical ID and emergency response services for millions of people living with chronic health conditions. “Since 1956, MedicAlert has been globally trusted by both emergency medical personnel and people living with serious health conditions,” stated Karen Cassel, MedicAlert Foundation’s CEO and President. “Our goal is to equip and empower SCD patients and their families with tools to help them quickly get the care they need during a pain crisis. This program aligns perfectly with our mission of protecting lives by providing vital medical information in an emergency.”

How it works

The program provides three tools for children with SCD in NELASCAF’s Region 8 area. First, a MedicAlert digital health profile. Here, parents store their child’s physician-approved pain plan, contact information for their hematologist, and other vital health data. To communicate this to ED providers during a pain crisis, parents carry a customized Smart Medical ID Card, which links to their child’s MedicAlert health profile via a QR code. In addition, each child gets a wearable QR Code Medical ID bracelet, making the child’s health information available to teachers, coaches, and other authority figures in case there is a medical emergency under their supervision. The purpose is to shortcut time to diagnosis and treatment by providing vital information upfront in the ED. When seeking emergency treatment, the child’s parent or guardian present the Smart ID Card to share health history with ED personnel. This way, they can easily confirm their child’s SCD status, share their specialist-approved pain plan, and provide the critical details needed for providers to deliver faster, better care.

How to participate

The pilot will run for one year. NELASCAF is recruiting families with children who have SCD in their service area to participate. There is no cost for participation. All participants receive the MedicAlert membership, Smart Medical ID Card, and QR code Medical ID free of charge. In exchange, kids and their parents document their experiences in seeking ED care for a pain crisis – both with and without the MedicAlert ID card. “We believe this program has the potential to significantly improve outcomes for children experiencing sickle cell crises,” Thaxton said. “With positive results this program will be as a model for other organizations within the state and beyond to duplicate.” More details about the program, including full eligibility guidelines and how to apply, are available at medicalert.org/nela/application. Parents of children with SCD in NE Louisiana who have questions about the pilot should contact NELASCAF at 318-322-0896 or MedicAlert at nelapilot@medicalert.org.
NELA logo. NELA partners with MedicAlert to improve care for children in a sickle cell pain crisis