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Member Services

Providing medical identification and emergency identification services by telephone.

1.800.432.5378
1.800 ID ALERT
6:00 am – 4:30 pm PT
Monday – Friday

Note: If you placed an order and need to make an update to that order, DO NOT use this form.

Please call 1.800.432.5378 between the hours of 6:00 am-4:30 pm Mon-Fri PST. All correspondence through this form is typically responded to within 24-48 hours during business days.