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How MedicAlert Works

Today, and for the last 60 years, 24 hours a day, 7 days a week, MedicAlert Foundation has provided emergency services, information, and guidance to millions of Americans including first responders, doctors, and patients. We are the country's first and most trusted medical ID service provider. We are committed to fulfilling our mission of protecting and saving lives by providing much more than an ID. Through partnerships and resources, specialized programs and educational opportunities, we have built a network to support and protect our members. As a member, you can enjoy peace of mind knowing you are secure through 24/7 emergency response, industry-recognized ID engravings, and an accessible, online emergency medical record.

  • Select a medical ID (style, color & engraving)

  • Create a member profile & complete your online health record

  • We provide your health info to first responders in an emergency

  • You receive proper treatment & care

Membership Details

As a MedicAlert member, you are connected to our network of services and resources accessible through the member portal or by calling our customer support team.

24/7 Emergency Response

First responders and medical professionals are trained to recognize MedicAlert IDs and call our 24/7 Emergency Response Center. We immediately connect them to your medical information, ensuring you receive quick treatment and proper medical care. We also notify your family, so you can quickly be reunited with them.

Emergency Health Record

MedicAlert provides an online Emergency Health Record that you can maintain and access from anywhere, at any time. The information from your health record is communicated to first responders and health professionals during an emergency to speed up your treatment and ensure quality care.

Customer Support Specialists

Members have access to trained, customer support specialists. They are available to assist you in selecting a condition specific, industry recognized engraving for your ID, updating your health record or completing your membership. Support is available by calling 1-800-432-5378, Monday-Friday (6AM – 5PM PST).

Specialized Wandering Programs

Beyond our standard services, MedicAlert offers specialized services for those individuals and caregivers affected by wandering. These programs are designed to ease fear and anxiety for families concerned about wandering-related incidents with their loved ones.

Autism Found

Autism Found

MedicAlert provides 24/7 wandering support for the autism community and understands how to effectively handle these stressful and delicate situations.

Learn More Learn More about the Autism Found program.
Safe Return

Safe Return

In partnership with the Alzheimer’s Association, the Safe Return program provides 24/7 wandering protection and emergency response for people living with Alzheimer’s or related dementias.

Learn More Learn More about the Safe Return program.

Ready to join the community? Click the button below to become a member today.

Become a Member