MedicAlert Kid Smart is a membership designed to protect children and teens from age 0-17.
New stainless steel heart medical ID charm gives you the peace of mind of the most dependable emergency support network in a stylish heart charm. It is personalized with your medical information and MedicAlert's Live 24/7 Emergency Response number so you are never alone in a time of need. This could make a beautiful Mother's Day gift or birthday gift.
|Chain products (metal bracelets and pendants)||1 year from date of shipment||30 days from date of shipment (bracelets only)|
|Stretch Band products||1 year from date of shipment||None|
|Sports Band products||1 year from date of shipment||None|
|Leather products||1 year from date of shipment||None|
|Beaded products(glass-beaded, crystal pearl)||90 days from date of shipment||None|
|Citizen Watch products||1 year from date of shipment, Citizen offers concurrent 5 year limited warranty||None|
|Roots Watch products||1 year from date of shipment, Roots offers concurrent 2 year limited warranty||None|
|Accessories||90 days from date of shipment||None|
MedicAlert Foundation® offers a one-year warranty from the date of shipment against manufacturing defects in materials and workmanship for all 14K Gold, 10K Gold Filled, Sterling Silver and Stainless Steel emblems, chains and findings (excluding beaded or strung products). Defective products may be returned within the warranty period for replacement or repair. Warranty claims will be reviewed individually and given a prompt response.
General warranty does not cover: normal wear; tarnishing or scratching of the emblem, chain and attachments; damage resulting from misuse or accidental handling; or loss of any kind.
Should your MedicAlert medical ID have a manufacturing defect or faded engraving within the warranty period, it will be repaired or replaced and returned to you free of charge. For warranty service, securely package and mail your ID via insured freight to: MedicAlert Customer Satisfaction Department, 2323 Colorado Avenue, Turlock, CA 95382. Please include your name, ID number, mailing address, phone number and service you wish to receive.
Should your MedicAlert medical ID require repair, replacement or resizing and is not within the product warranty period, MedicAlert offers repair services for nominal fees. Shipping fees will apply. Please call Member Services at 1-800-432-5378 to request a quote.
Allergic Skin Reaction Warranty
Members reporting allergic skin reactions may exchange their MedicAlert product for a more suitable replacement within 30 days of shipment.
Personalized engraving is warranted against fading for one year from date of shipment.
We offer free resizing of all chain link bracelets within 30 days from the shipping date. After 30 days a resizing fee and return shipping fee will apply. Resizing is not available for the following products: Stretch Band Bracelets, Glass Beaded Bracelets, Swarovski Pearl/Crystal Bracelets, Sports Bands, Leather Bracelets, Watches and Necklace Chains. Members are responsible for mailing their product to MedicAlert Foundation for resizing. For resizing service, securely package and mail your ID via insured freight to: MedicAlert Customer Satisfaction Department, 2323 Colorado Avenue, Turlock, CA 95382. Please include your name, ID number, mailing address, phone number and service you wish to receive.
Citizen Watch Warranty
We offer a one-year engraving warranty for the Citizen watch. Additionally, a limited five-year warranty for the watch, band, and components is provided by Citizen Watch Company.
Roots Watch Warranty
We provide a 1 year warranty against manufacturer's defects on the Roots watch nylon wristband. Additionally, a limited two-year warranty is provided by Roots Company, limited to the watch movement, dial and hands. Regular wear-and-tear and battery life are not covered under the warranty.
Silver Tarnishing Warning
We have observed that a high percentage of diabetics and individuals taking an anticoagulant have experienced tarnishing of the non-coated silver products. For these members, we recommend selecting rhodium-coated silver product or another metal type. MedicAlert Foundation will not warranty against tarnishing of non-coated silver MedicAlert IDs for these particular members.
Whether you're ordering a bracelet, watch, or sports band, it's important your MedicAlert® emblem fits comfortably around your wrist. Please use this information to select your correct bracelet size. If you're ordering a necklace, dog tag, or other MedicAlert product, look at the item's "product specifications" for sizing information.
To determine your size, snugly wrap a tape measure around your wrist. Note the measurement, then add half an inch. This is the size MedicAlert bracelet you'll need.
|5 inches||5.5 inches|
|5.5 inches||6 inches|
|6 inches||6.5 inches|
|6.5 inches||7 inches|
|7 inches||7.5 inches|
|8 inches||8.5 inches|
|8.5 inches||9 inches|
|9 inches||9.5 inches|
|9.5 inches||10 inches|
For example: If your wrist measures 7 inches around, you'll need to order a 7.5 inch bracelet.
Most of our metal chains are customizable in half inch increments. Sizes range from 5 to 10 inches. Stretch bands, sports bands, watches, and beaded bracelets come in set sizes. You may view their available sizes under the item's "product specifications".
You can select the size of your product once it is added to your cart. Shop MedicAlert IDs
MedicAlert Foundation® is more than a medical ID - we are the most dependable, responsive, intelligent, and trusted emergency support network.