PrEMISE®

Welcome to PrEMISE®: a collaboration between the American College of Emergency Physicians (ACEP) and the MedicAlert Foundation®.

Through this new online service you will be able to access our member’s vital medical and identification information. In addition, this service is also backed up by our live 24/7 emergency response services toll-free line.

Patient information at your fingertips:

  • Medical conditions
  • Medications and dosages
  • Allergies
  • Emergency contacts
  • Physician information
  • Implanted devices
  • Clinical trial information
  • Advance directives, and much more...

This service is intended for use by licensed healthcare professionals such as emergency physicians, nurses as well as EMT and paramedics. Please register with us to join our community of healthcare professionals.

Our 24/7 Emergency Response Service is always available at 800-625-3780.

Need Help?

Email us: customer_service@medicalert.org

Call us: 800-227-0275

PrEMISE® Support hours:

6am-5pm Mon-Fri

8am-5pm Saturdays

All times Pacific