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How Philips Lifeline Works

    Medical Alarm Service by Philips Lifeline

    Simply press the Personal Help Button and the proven Philips Lifeline equipment and dedicated team work together to bring the assistance that's needed.

    Medical Alarm Service to Summon Help

    Summon Help

    When you need help, just press your Personal Help Button, which activates the CarePartner Communicator.

    Medical Alarm Service Dials Lifeline Response Center

    Professional Intervention

    Your CarePartner Communicator then dials the Lifeline Response Center and establishes two-way voice communication.

    Medical Alarm Service provides 24/7 Personal Response

    Personal Response

    Within seconds, a Personal Response Associate accesses your profile and quickly assesses the situation.

    Medical Alarm Service closes loop by notifying family member

    Closed Loop

    The Associate then contacts a neighbor, loved one or emergency service, based on your specific needs. The Personal Response Associate will then follow up to ensure that help has arrived.

    During an emergency every second counts

    In an emergency, a delayed response can jeopardize your recovery. If you are alone, you never know how long it will take for anybody to realize that you need help. Help at the push of a button can help to reduce these risks. Don’t wait for a fall or an emergency to happen.