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Step 1: Search area where the person was last seen
If not found after five minutes, immediately go to Step 2.
Step 2: Call Police
Tell police that:
Write down the name of the police department and the officer who takes your report, case number, and best way to call back.
Step 3: Call MedicAlert + Safe Return 24-hour Emergency Response at 1.800.625.3780
Provide the person's MedicAlert + Safe Return member ID number. MedicAlert + Safe Return will fax a report to the local police and local Alzheimer's Association office. The report will include a photo of the person (if it was provided with enrollment).
Step 4: Contact family or friends to stay with you
Stay calm. Follow directions from police and MedicAlert+ Safe Return.
Step 5: Stay where you are
Have others continue the search. Keep phone lines open so police, MedicAlert + Safe Return, or the missing person can contact you.
Step 6: When the person is found
Call the police and then MedicAlert + Safe Return 24-hour Emergency Response at 1.800.625.3780.
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